wcousin
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I hate back-orders
Hi Everyone,
We are starting a new lab supply company and would like the science communities input. We want to stock supplies that are hard to find or always on
backorder. If anyone works in the lab, let me know if there is something you have a hard time finding and we will stock it if it fits our business
model.
Thanks
Will Cousin
AlkaliScientific.com
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madscientist
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Thread Moved
31-1-2011 at 17:48 |
trb456
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I'd vote for a wide selection of PFA gear in general, and parts of PFA assemblies in particular. For example, Chemware makes widemouth PFA bottles in
both hard top (my term, Chemware just calls these "bottles") and wash bottle configurations. I'd like to be able to buy more hard top assemblies
alone to go with my wash bottles. A hard top assembly is 2 piece: an insert to seal the bottle, and a screwtop to seal the insert. I realize PFA
gear is expensive, but is very useful in many applications and seems very much up your alley based upon a quick look at your current website.
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aonomus
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I've noticed that companies like Fisher and VWR used to have stock in-house ready to ship, but with the economic downturn especially in pharma, they
are always backordered on a bunch of items. I'm assuming they now order from the supplier, then repack and ship to us, instead of having stock ready
to go.
Another thing is that many places are reluctant to switch suppliers, you would be surprised how much office politics takes place over a change in
disposable glove brand/quality/price. Unless you can offer very competitive prices and are aggressive in sales calls, you might have trouble finding
the volume to support low-stock items.
Another thing you could do however is cater towards amateur scientists/hobbyists openly, and have a specific policy on anything involving chemicals
directly or glassware shipping to certain locations.
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chemoleo
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| Quote: | | but with the economic downturn especially in pharma, they are always backordered on a bunch of items |
Well I don't think this is necessarily true - had 2.5 L of DCM recently backordered by 3 weeks (Sigma) - and DCM is not exactly an uncommon
reagent/solvent!
It happens!
Never Stop to Begin, and Never Begin to Stop...
Tolerance is good. But not with the intolerant! (Wilhelm Busch)
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aonomus
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One recommendation I would have is to put more effort into an online presence, design a parametric search for your products that you stock. It makes
it so much easier for customers to open up the purse strings knowing that they've found all the options in one spot.
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