That's what I thought as well, but 80% of the time I go in there, there was a line, sometimes of up to 3-5 people during peak business hours....
that's a lot for this kind of shop. Some of the people I've met in there claimed to have driven over an hour to get there. Majority of these people
work in random industries and needed random chemicals, seldom do I encounter other people in there doing actual lab work, which is somewhat ironic. I
even asked the shop if they do a lot of business with the university since they were right near it, and surprisingly they claimed they didn't.
They do well for themselves. Many chemicals sold at an almost 2x or more markup, stirbars for like $10-20 each and so on.... I spent $30 on a flask
that I urgently needed, and on the receipt the entry was for a "6 pack of" those flasks..... meaning they bought 6 of those flasks for $30 and turned
around and sold one to me for $30.... that's a 6x markup. It's a relatively small business but clearly does well for itself. I've often thought about
setting up such a shop in my home town which has a heavy research/science business presence.
The fact is, most businesses out there will pay extra for the sake of convenience rather than having to wait for shipping. When a business needs some
product/chemical in order to do their next task, any time off is essentially being money lost. |