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Author: Subject: Don't Panic -- software upgrades in progress
Polverone
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smile.gif posted on 29-5-2014 at 18:59
Don't Panic -- software upgrades in progress


I am going to be performing software upgrades on the system that this site runs on, starting tonight and possibly continuing through the weekend. There will be at least a few hours of downtime sprinkled through the process, possibly many hours if I screw things up along the way. I'm hoping to not screw things up along the way.

For the technically inclined and curious, I am planning to 0) back up the forum database 1) switch the system kernel from 32 bit to 64 bit, 2) take advantage of a free hardware upgrade at my VPS available only for 64 bit systems, and 3) upgrade the OS distribution from Ubuntu 12.04 to 14.04. After the hardware upgrade the site should be running on a solid state drive instead of traditional spinning platters, which may make it faster during periods of heavy use.




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DrAldehyde
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[*] posted on 29-5-2014 at 19:12


Thanks for putting in the time.
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[*] posted on 29-5-2014 at 19:47


Best of luck wrangling those damned penguins! (Micro-WHO??) Thank You immensely for a wonderful website, by the way.
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[*] posted on 29-5-2014 at 20:24


In your honor, I shall make an Italian break-and-report cylinder shell. Containing substantial amounts of polverone...

Thanks for all you do.




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[*] posted on 29-5-2014 at 22:14


Not sure if this is even relevant, but I clicked on References and it took me to Legal/Societal Issues... one-time glitch?



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Polverone
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[*] posted on 1-6-2014 at 20:22


The bulk of the upgrade is complete now. I still need to check, possibly configure, email alerts again.



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alexleyenda
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[*] posted on 1-6-2014 at 21:06


ATM I am unable to use the U2Us, I guess that is caused by the updates. I tried several time, it always gives an error saying that my U2U is empty.
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[*] posted on 1-6-2014 at 21:26


There is still the emails for the one which gave it in their account details...



I never asked for this.
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Polverone
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[*] posted on 1-6-2014 at 22:04


alexleyenda, I sent you a test U2U message. I also checked the database and you definitely have U2U messages saved there. What happens when you try to view your U2Us?



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shocked.gif posted on 2-6-2014 at 06:15


It seems that all users lost access to whimsy and references. The access lists are empty.

@Polverone: Can you have a look at it? I last checked the access lists a few hours ago, because I gave someone access. This morning they still were OK, now they are empty :(




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The Volatile Chemist
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[*] posted on 2-6-2014 at 06:34


Quote: Originally posted by woelen  
It seems that all users lost access to whimsy and references. The access lists are empty.

@Polverone: Can you have a look at it? I last checked the access lists a few hours ago, because I gave someone access. This morning they still were OK, now they are empty :(

That doesn't sound good... I wasn't on either list, but still...




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[*] posted on 2-6-2014 at 06:42


Yeah, my access was lost to both Whimsy and Referances. How hard will it be to fix this?
[EDIT] U2U works fine. Will everyone need to request access again? Or is there a saved list of everyone who had it?

[Edited on 2-6-2014 by Zyklonb]




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[*] posted on 2-6-2014 at 06:47


Same here, I got the "Sorry, you are not permitted to view this forum" as anticipated :P

Regarding U2Us, I have sent myself a test message and all seems to be working fine; I can access my inbox, open and write messages just fine.

[Edited on 2-6-2014 by Hexavalent]




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Polverone
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[*] posted on 2-6-2014 at 14:14


I don't know how the access lists were lost. I just dumped from the old MySQL database and restored to the new one. I was able to retrieve the acccess lists from a database backup and I have restored them to the live db. Whimsy and References should work again if you had access before.



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[*] posted on 4-6-2014 at 01:32


The access list for whimsy is empty again :(.

I can give some more information now. I added a new member and after adding this new member, the list is empty. So, apparently in the software upgrade something is broken and adding a new member to an access list makes it empty.

After this experience I did not add the new member to references, first this issue must be fixed.




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[*] posted on 4-6-2014 at 08:29


Another glitch: Those mail icons on the left no longer work for me (tested on at least 3 computers) - they are eternally stuck at whatever alert level they were before (blue, orange, yellow circle, etc.) no matter how many times I click on them and/or how many new posts are made.



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[*] posted on 4-6-2014 at 08:35


Another glitch: I can't post anything but a subject in the Fused Quartz furnace thread [http://www.sciencemadness.org/talk/viewthread.php?tid=30471].
It says "Sorry you must enter a message and/or subject."
If I enter both, only the subject appears.
Tried on four different computers and a phone and iPod Touch.

[EDIT] Typo

[Edited on 4-6-2014 by Zyklonb]




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[*] posted on 4-6-2014 at 11:47


Quote: Originally posted by elementcollector1  
Another glitch: Those mail icons on the left no longer work for me (tested on at least 3 computers) - they are eternally stuck at whatever alert level they were before (blue, orange, yellow circle, etc.) no matter how many times I click on them and/or how many new posts are made.

Mine's been like that for a while, possibly the whole time I've been on here.




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[*] posted on 4-6-2014 at 15:29


I can confirm it's just Whimsy, access to References has not been affected.

[edit] it appears several uploaded files have been corrupted as a result of the upgrade. I can't see many photos I uploaded here.

[Edited on 4.6.2014 by Brain&Force]




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[*] posted on 4-6-2014 at 15:48


all the sudden Brain & Forces mood looks like this:

Eksanit�ođil�sratoǵ!

(edit) didn't copy/paste correctly
(edit) didn't edit right either

[Edited on 6-4-2014 by arkoma]

[Edited on 6-4-2014 by arkoma]




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Polverone
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[*] posted on 4-6-2014 at 16:19


I found the problem with updating user access lists. With the PHP and MySQL upgrades, non-ASCII characters were no longer passed properly between the database and the web code. A single non-ASCII character would cause the entire string to be blanked, and some users have such names. User names with such characters also displayed improperly in e.g. the members list. I had to change MySQL settings and restore the user list from backups again. I can confirm that adding another user no longer causes the list to be blanked.

Test: Schrödinger




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Polverone
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[*] posted on 4-6-2014 at 16:33


The momentarily-screwy appearance of text was probably from while I was still switching encodings and settings over. There is definitely a problem with at least some attachments. Checking if fresh attachments work...



PIC_dieses.jpg - 29kB




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Polverone
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[*] posted on 4-6-2014 at 16:42


And another test:



PIC_dieses.jpg - 29kB




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Polverone
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[*] posted on 4-6-2014 at 17:24


Ok, attachment handling now fixed, one more upload test to be sure...



kitties_looking_at_snow.jpg - 66kB




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Polverone
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[*] posted on 4-6-2014 at 17:35


Testing larger file size attachments. It should now be possible to upload files of up to 10 megabytes.

Attachment: Talk_05_Neese.pdf (3.9MB)
This file has been downloaded 2528 times




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