JnPS - 17-9-2016 at 09:29
I just received the p-e addition funnel I ordered a while back on eBay from China and the side arm has a crack in it, can I just seal this up with
Teflon or duck tape? Or should I scrap it/ message the seller relentlessly for a refund or replacement funnel?
Sulaiman - 17-9-2016 at 09:34
It has been my experience in similar cases that if you photograph the damage they will send a new one and you keep the damaged one.
Ask for replacement not refund.
arkoma - 17-9-2016 at 10:23
Dunno who you bought from, but Deschem and sam10086 have both waranteed glass for me that was cracked in shipping.
aga - 17-9-2016 at 13:14
ben0315 is good too.
Stuff gets broken in transit, especially glass.
Not entirely their fault.
pepe - 17-9-2016 at 14:10
Thats real sad. Always sucks when glass gets wrecked. Good luck trying to get a replacement its better to ask for than a refund!