Sciencemadness Discussion Board

"Forgot password" recovery email not being sent(gmail)

semesa - 13-10-2015 at 06:39

Hi, I've been having issues trying to recover the password to my forum account "Mesa."

I submit the form but recovery email doesn't get sent to my email account.

How do I go about resolving this/recovering my forum account.


hissingnoise - 13-10-2015 at 06:48

Put gmail in your address book in case your software is treating the replies as junkmail?

chemrox - 13-10-2015 at 17:29

Or check your spam and trash folders...

Polverone - 14-10-2015 at 15:38

Many mail providers block sciencemadness at a high level since our mailing account was temporarily taken over by spammers a few years ago. The mail is rejected before it can even reach your spam folder. The password recovery by email option should be considered broken. Register a temporary account and U2U me if you forget the password and can prove ownership of the old account (same IP address, or knowing what non-public email address was used to register the old account).

Polverone - 29-1-2016 at 16:30

Why I'm not fixing our outgoing mail system, and why it takes increasing effort for any independent site to fix it: <a href="https://sfconservancy.org/blog/2015/sep/15/email/">Exercising Software Freedom in the Global Email System</a>

I too first ran a MTA back in the 1990s, but unless I want to make it my full time job I just can't compete with the army of spammers and the opaque measures used to thwart them.

Paulo99 - 29-3-2017 at 07:18

So did you receive an e-mail to your contact address, it was just hiding in Spam?The only account recovery option Google provides starts at https://accounts.google.com/signin/recovery (an account can not be recovered by posting here or contacting Google). Submitting more accurate answers and using a known computer/IP-address will help. This post provides an overview of how account recovery works https://www.cleverfiles.com/howto/google-account-recovery.ht... and this article provides many more details on the process

[Edited on 29-3-2017 by Paulo99]

dummy154 - 13-5-2017 at 12:51

Could I get help on this topic? This is still an issue. Right now, using "Forgot your password?" is like locking yourself out of your account. The mail gets rejected en-route and doesn't even enter the spam folder. I use Yahoo mail, and I've tested this with my gmail.

@Polverone I've sent you a U2U.

huegene83 - 23-11-2017 at 10:52

Hi, I have the same problem. Am I to assume that gmail is generally blocking sciencemadness?
I mean I can't even register a new account. I don't receive any message.

[Edited on 23-11-2017 by huegene83]

sesmwah - 18-2-2018 at 20:58

Uhh... well this is embaressing... I did it again :(.

Can I recover either semesa or mesa account? Preferrably mesa.

My IP will match the last login for "mesa" which was more than a month ago now I think. I can send an email from the address registered to the accounts to verify who I am if needed.

j_sum1 - 18-2-2018 at 21:27

I messaged a couple of admins on your behalf, semesa.
Gotta look after the locals.

Bert - 18-2-2018 at 23:03

I have set a temporary password for mesa account, see your U2U.

[Edited on 19-2-2018 by Bert]

mocha - 7-8-2018 at 21:44

Quote: Originally posted by dummy154  
Could I get help on this topic? This is still an issue. Right now, using "Forgot your password?" is like locking yourself out of your account. The mail gets rejected en-route and doesn't even enter the spam folder. I use Yahoo mail, and I've tested this with my gmail.


Same here with Yahoo as well. @Polverone I sent a U2U.

ThatBenzeneRing - 16-8-2018 at 10:05

Could Someone help me recover my main account's password for Abromination?
My phones save password setting glitched and set it to something random when I was editing my profile. Thanks.
-Abromination

fusso - 16-8-2018 at 10:49

@Abromination you can set a distinct colour for the help message. That may attract more attention.

[Edited on 16/08/18 by fusso]

ThatBenzeneRing - 16-8-2018 at 12:12

Quote: Originally posted by fusso  
@Abromination you can set a distinct colour for the help message. That may attract more attention.

[Edited on 16/08/18 by fusso]


Thanks fusso. I will try that in a bit.

JJay - 16-8-2018 at 12:15

There's a sticky thread on what to do if you find yourself in that situation.

Abromination - 16-8-2018 at 21:40

Thanks Bert!
Back to normal.

maximumrisk - 16-1-2019 at 15:47

A short Question here come out to cange my Password when i vorgot the Password after login.

:mad:

Beside, i can`t see my Loginname on the Bord,
more than, the Password wasn`t send to my eMail account.
What sould i do aufter logout ?
Password can`t be changed to a New in Profil-Manager !

MichaelBijanAfghani - 23-11-2021 at 23:06

This is still an issue.

j_sum1 - 24-11-2021 at 00:43

Quote: Originally posted by maximumrisk  
A short Question here come out to cange my Password when i vorgot the Password after login.

:mad:

Beside, i can`t see my Loginname on the Bord,
more than, the Password wasn`t send to my eMail account.
What sould i do aufter logout ?
Password can`t be changed to a New in Profil-Manager !


U2U a moderator from yoru dummy account and provide your real username. Or there is an email link on the front page. Then we can email you a new PW. Provide some evidence that it is you -- ideally the email you used when you signed up. Or an IP address (although that is volatile so does not always help). Or if you have an IRL contact with another member, get them to vouch for you.